I had a lovely facial here with Shauna, who was knowledgeable, skillful and very friendly. It's a small spa with a couple of treatment rooms but it's affordable and approachable with a good range of treatments. Would definitely return!
didn't like it at all bad customer service and didn't like that like the fact they shame my body type
Fantastic customer care, very cosy and friendly atmosphere. Enjoyed my manicure and will definitely come back again.
Pamela is always able to work her magic on my brittle, neglected fingernails, and I always leave feeling so much better. And I always enjoy a good chat with Pamela, who is warm, friendly, and caring.
Absolutely horrendous. Avoid at all costs! Without a shadow of a doubt the rudest lady ever works here! Went in here today full of excitement for my treatment and within 5 minutes was made to feel like something she'd picked off her shoe. Firstly I was greeted with: Is that a coffee? before letting out a biggish. She then could not find my booking for a flotation experience and treatment afterwards (despite me having a voucher with full details on it that had been sent in the post). When i said i would return another day for the treatment I was told that would not be possible as we had paid a package price (so, she did have a record of my booking). Half talking me through my options and stopping to serve another customer whilst taking me down to the pod (she actually said we would go downstairs and then as I got up walked over to the till to serve someone and left me standing there). In all my years working in customer service I have never experienced such disregard for customers. Completely ruined what should have been a lovely morning.
Floatarium Day Spa is a UK Spa based in Edinburgh, Scotland. Floatarium Day Spa is located at 29 N W Circus Pl, Edinburgh EH3 6TP, UK.
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