Gary and Cameron very helpful when buying my first car,Cameron done very well as just a new start with macklin motors
Called a week prior to visiting from Falkirk (30 miles) to test drive the new i30 fastback N only to get there with the car dirty and no fuel then refused a test drive because the general manager was taking it away. Could tell it was a blatant lie from the young salesman - Callum. Word of advice, make sure they confirm test drives before travelling to the showroom.
I have recently returned from Macklin Motors Hyundai Edinburgh West. I got a beautiful i20 from them, picked it up a week ago yesterday. I absolutely love the car, but when I got home I realised there were a couple of scuffs on the door edge that weren't immediately obvious, and that I hadn't noticed before.I haven't heard great things of car dealerships in general and so was expecting that they would not fix it. However, the sales representative Bradley, who sold me the car, was very understanding when I explained the issue, and said to bring the car in for a touch up a few days later. This has made all the difference- it looks fantastic now. I also had an issue with my tyre, realising that it had a nail in it and this was causing a slow puncture. When I mentioned this to Nigel, one of the managers, he arranged for the servicing team to repair it free of charge, on the same day.Overall, I had a really good sales experience with Bradley, he was very attentive (but not at all pushy) right from the start and I wouldn't hesitate to buy from him again. The team in general were also very helpful, specifically Nigel with the tyre situation. Thank you so much for your help, it is really appreciated!
I required some advice and a part for my hyundai getz, i found the staff to be very pleasant and helpfully
Macklin Motors offer genuine help in the search for the right car for you. I'd been to several of the other big names first and effectively wasted my time with sales people who wanted to match me to their car rather than assist in finding the car right for me. It is a tricky sea to navigate and Macklin Motors got it just right.The usual sales patter was entirely missing and I felt absolutely zero pressure to buy - this works wonders for me and I'm sure it does you. Nothing puts me off more than a 'you must buy this today or lose out forever approach'. Instead, I had the time to think about things and come back another day, which I did and completed the sale.In the post sale period, Jacklin were also extremely helpful and contacted me to find out how I was getting on and any issues that they could help with, including de-mystefying some of the car's features. I found the salesperson to be both knowledgable and personable - not slick, well-oiled and seedy as can be the case elsewhere.In terms of the deal negotiated. Macklin were able to match their competitors and do as good a deal, if not better. Finally, I was in the service dept today with some further questions and the service I received was also very good, with the mechanic agreeing to help with one or two small teething issues - one of them being my own error, which was pointed out in a reassuring manner.I'm very happy with my experience and would definitely go back. There are several competitors who have not provided this level of service and whom I will avoid in future.Thanks again Macklin.
Macklin Motors Hyundai Edinburgh West is a UK Car Dealer based in Edinburgh, Scotland. Macklin Motors Hyundai Edinburgh West is located at 390 Calder Rd, Edinburgh EH11 4AS, UK.
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