The most unpleasant members of staff you are made to face at any post office in the UK. The level of arrogance of that lady in grey hair is breathtaking . She makes you feel so unwelcome.
Functions as a post office yes, but the majority of that staff are embarrassingly useless. Theres one particular lady at the counter (with a grey bob) who never smiles and is generally grumpy. You are made to feel like posting your parcel is a waste of her time. Also the staff seem to like chit-chatting whilst you wait in queue. I was in to buy a stamp today, and the two ladies at the counter thought it was okay to carry on their monotonous and banal conversation in front of me. They only stopped once I sighed loudly and rolled my eyes. What a joke.
I use this post office regularly and find the staff invariably proficient and courteous.
Criticism is rather harsh. I've always had great service at this Post Office. I've never had a parcel go missing when its been handled here, (unlike some other PO counters in Edinburgh) and I send stuff all over the world. The staff have always been friendly and helpful when I've been in.
Only rated 1 star because couldn't give it a minus one. Remember the reason I stopped coming here as Staff here are so impaitent and very rude. Course on customer service wouldn't go a miss used to like coming to this branch was a lovely girl shiree who was always pleasant and friendly never rushed and always helpful but now just staff who lack people skills and manners Shame really as manners cost nothing!! Won't be back
Gorgie Post Office is a UK Post Office based in Edinburgh, Scotland. Gorgie Post Office is located at 236 Gorgie Rd, Edinburgh EH11 2PL, UK.
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